Information Science and Technology

Information science and technology (IS&T) offers an M.S. degree program. Information technology has transformed every aspect of our economy and society. Rapid spread of technology has generated the need for highly trained professionals to implement and maintain information systems especially in the rapidly growing area of enterprise resource planning. The M.S. in information science and technology is designed to educate students in the design, development, and successful application of information systems in organizations.

Also offered are a number of graduate certificates: business analytics and data science, business intelligence, digital media, digital supply chain management, electronic and social commerce, enterprise resource planning, human-computer interaction and user experience, mobile business and technology, information systems project management. These graduate certificates are intended for students who wish to specialize and for working professionals who want to stay ahead of rapidly changing technology. Each graduate certificate program consists of a four-course sequence from existing graduate-level courses. Certificate credits earned by students admitted to the M.S. program will count toward their master’s degree. Students admitted just to the certificate program will have non-matriculated status. However, if they complete the four-course sequence with a grade of “B” or better in each of the courses taken, they will be admitted to the M.S. program if they so choose. In addition, successful completion of the graduate certificate offered in the business program, with grades of "B" or better in each of the courses will also enable admission to the IS&T M.S. program. Admitted students must still meet the admissions requirements relative to undergraduate coursework.

The faculty is active in studying the design and application of the web and has external support for research. Research experiences are integrated into the classroom experience. Specially equipped research laboratories are available to support studies in human-computer interaction and experiments with computer networks, as are general purpose computing laboratories that are available to all students. A large number of computing languages and special-purpose software tools are available on various platforms. While instruction and research are on the leading edge of information systems, the department endeavors to keep class sizes small to facilitate student and faculty interactions.

Financial Assistance

Financial assistance is available to graduate students in the form of assistantships and fellowships. Research opportunities for advanced students exist. For application forms, contact the department.

Additional Information

Contact us at 573-341-7216, bit@mst.edu or visit http://bit.mst.edu.

Admission Requirements

In addition to the requirements set by the office of admissions and the office of graduate studies, specific requirements for admission to the M.S. in information science and technology (thesis or non-thesis) are as follows:

  • Successful completion of an undergraduate degree from a recognized college or university with a GPA (grade point average or international equivalent) of 3.0/4.0 or better.
  • Submission of scores from the Graduate Record Exam (GRE) or the Graduate Management Admissions Test (GMAT).
  • TOEFL or IELTS scores must be submitted if English is not the candidate’s natural language.
  • Undergraduate coursework in Calculus; Statistics; Programming Languages with Data Structures; Information Systems; Relational Database Management Systems; and Computer Architecture must be shown.

***Please note that meeting the above requirements does not guarantee admission into the M.S. in information science and technology, but, rather, is used by the admissions committee in the decision-making process*** 

Degree Requirements

M.S. with thesis: The M.S. degree with thesis requires the completion of 24 hours of graduate course work (5000-level or above), 6 hours of research, and the successful completion and defense of a research thesis.

M.S. without thesis: The M.S. degree without thesis requires the completion of 30 hours of graduate course work (5000-level and above).  Courses below the 5000-level will not count toward the M.S. degree, even if they are taken to fulfill prerequisites.

The following core courses are required of all M.S. students in information science and technology. These courses are designated to ensure that all IS&T masters students study the four information systems perspectives of networks and web design, human perception, application implementation, and organizational systems.

Technological Innovation Management and Leadership
Human-Computer Interaction
Advanced Information Systems Project Management
Foundations of Internet Computing

The department of business and information technology offers a variety of graduate certificates.  Each certificate program consists of four courses and is open to persons holding a bachelor's, master's or Ph.D. degree in areas such as business, social sciences, technology, engineering, or related disciplines who have the required pre-requisites for the courses in the program.  A student must maintain an average cumulative grade point of 3.0 or better on a 4.0 scale in the certificate courses in order to receive the graduate certificate.

Students may apply to be admitted only to a graduate certificate program.  If admitted, the student will have non-degree graduate status but will earn graduate credit for the courses completed.  If a student completes the four graduate certificate courses with a grade of B or better in each of the courses taken, the student may be admitted to the master of business administration or to the master of science in information science and technology if the student so chooses.  A student must, however, follow the normal application process.  The graduate certificate credits will count toward the student's MBA or M.S. degree.

Graduate certificates are listed below:

Business Analytics and Data Science

Data analytics facilitates realization of objectives by identifying trends, creating predictive models for forecasting, and optimizing business processes for enhanced performance. Three main categories of analytics are:

  • Descriptive - the use of data to find out what happened in the past.
  • Predictive - the use of data to find out what could happen in the future.
  • Prescriptive - the use of data to prescribe the best course of action for the future.

Big data is an emerging phenomenon. Computing systems today are generating 15 petabytes of new information every day—eight times more than the combined information in all the libraries in the U.S.; about 80% of the data generated every day is textual and unstructured data.

This graduate certificate is one of three graduate certificates offered by cooperating departments at Missouri S&T to fulfill the needs in the area described as "big data."  The other two graduate certificates are:

  • Big Data and Security
  • Big Data Management and Analytics

A student admitted to this graduate certificate must complete four courses:

Business Analytics and Data Science
Information Visualization
One course from the following:
Special Topics (Data Methodologies Using Python)
Use of Business Intelligence
Regression Analysis
Data Mining & Machine Learning
Cloud Computing and Big Data Management
Clustering Algorithms
Applied Time Series Analysis
One course from the following:
Information Retrieval and Analysis
Essentials of Data Warehouses
Database Marketing
Building the Data Warehouse
Research Methods in Business and IS&T
Performance Dashboard, Scorecard and Data Visualization
Advanced Customer Relationship Management in ERP Environment
Data Modeling & Visualization Prototyping for Enterprise Decision Dashboards
Supply Chain and Project Management

Business Intelligence

Interest in business intelligence has been a recent strong theme among employers. Medium and large-sized businesses are especially interested.  In order to make appropriate decisions, upper-level administration of an organization needs to draw data together from different systems in order to get a unified picture of the status and performance of an organization and present it in helpful ways. Examples include the development of organizational scorecards, dashboards, and other tools that provide a picture of how an organization is performing. People capable of creating and maintaining such information are needed.

This graduate certificate focuses on the technologies that allow an organization to make effective business decisions based on operational data pulled together from many different sources inside and organization. The target audience consists of any individual who would manage any type of IT professionals, database administrators, business analysts, and any person who would need to understand the technologies and their capabilities.

A student admitted to this graduate certificate must complete four courses:

Use of Business Intelligence
Essentials of Data Warehouses
Two courses from the following list:
Enterprise Resource Planning Systems Design and Implementation
Performance Dashboard, Scorecard and Data Visualization
Advanced Customer Relationship Management in ERP Environment
Data Modeling & Visualization Prototyping for Enterprise Decision Dashboards
Information Retrieval and Analysis
Database Marketing

Digital Media

Digital media is growing as consumers change the way they access information.  In pursuing this certificate, students will acquire the skills and knowledge to create, design and analyze digital media.  The focus will be on the media itself, the social/digital network that connects these media, the interfaces that connect these media with users, and the application of these skills in business and other creative contexts.  Thus this certificate program will address the pressing demand and opportunities for graduates with advanced knowledge and skills in areas such as networked communication and marketing, web-based media creation and design, and methods for designing and building effective human-media interfaces.

A student admitted to this graduate certificate must complete four courses:

Advanced Web and Digital Media Development
Two courses from the following list:
Human-Computer Interaction
Advanced Web and New Media Studies
Digital Marketing and Promotions
One course from the following:
Advanced Web Development
Prototyping Human-Computer Interactions

Digital Supply Chain Management

Success in today’s marketplace requires that organizations deliver products and services that provide easily identified value for their customers. This certificate draws on strengths within two departments to integrate source (strategic procurement and supply management), production (manufacturing and service operations), and delivery processes (demand fulfillment), with a focus on the use of information technologies as the critical enabler of supply chain efficiencies and responsiveness.

The certificate is designed to give students the tools and ideas that help shape and define the various components of value creation. Students can gain knowledge and skills in the full spectrum of supply chain activities: supplier relationships, purchasing management, operations and inventory management, logistics and transportation, quality management, and information technology.

A student admitted to this graduate certificate must complete four courses:

Enterprise Resource Planning Systems Design and Implementation
Supply Chain Management Systems in an ERP Environment
One course from the following list:
Rapid Product Design And Optimization
Supply Chain and Project Management
One course from the following list:
Use of Business Intelligence
Enterprise Resource Planning: Systems Config and Integration
Advanced Customer Relationship Management in ERP Environment
Design For Manufacture
Integrated Product And Process Design
Probabilistic Engineering Design
Principles And Practice Of Computer Aided Design

Electronic and Social Commerce

Social commerce is just one sub-set of e-commerce, however it is growing rapidly.  The department of business and information technology (BIT) has leveraged its’ strengths in both business and technology for this program, which is designed to create successful students by developing skills in technological business practices that will provide opportunities for succeeding in today’s fast paced world.  To that end, the program focuses on the following competencies:

  • Management concepts applied to IT
  • Management concepts applied to support of electronic commerce
  • Use of business processes in IT integration
  • Competitive advantage through IT
  • Electronic commerce through collaborative shopping

A student admitted to this graduate certificate must complete four courses:

Advanced Electronic and Mobile Commerce
One course of the following:
Technological Innovation Management and Leadership
Corporate Information Systems Management
Two courses from the following list:
Law and Ethics in E-Commerce
IS&T 5335
Advanced Web Development
IS&T 5680
Human-Computer Interaction
Prototyping Human-Computer Interactions
Database Marketing
Digital Marketing and Promotions
Advanced Marketing Strategy

Enterprise Resource Planning (ERP)

Corporations worldwide have focused on improving business processes for the past two decades. In fact, while most Fortune 500 companies have already adopted enterprise resource planning (ERP) systems, now many midsize companies are also planning ERP implementations. With a commitment to keep pace with these changes in business processes and technology, the University of Missouri system joined SAP’s™ University Alliance and Microsoft’s™ University Alliance programs in order to continue and expand classroom capabilities for integrating ERP software into the curriculum.

ERP systems can be used to reinforce many of the concepts covered in the business discipline. ERP systems incorporate state-of-the-art technology, providing a comprehensive teaching tool for business and for information systems. Universities that have successfully incorporated an ERP system into their curricula find unprecedented student demand for those subjects.

ERP can be viewed as a combination of business management practice and technology, where information technology integrates with a company’s core business processes to enable the achievement of specific business objectives. This certificate prepares students for positions as both technical and business consultants in the ERP field.

A student admitted to this graduate certificate must complete four courses:

Enterprise Resource Planning Systems Design and Implementation
Enterprise Resource Planning: Systems Config and Integration
Two additional ERP courses at the 5000 level or above, such as:
Enterprise and Mobile Application Development
Performance Dashboard, Scorecard and Data Visualization
Supply Chain Management Systems in an ERP Environment
Use of Business Intelligence
ERP System Administration
Data Modeling & Visualization Prototyping for Enterprise Decision Dashboards
Essentials of Data Warehouses
Advanced Customer Relationship Management in ERP Environment

Human-Computer Interaction and User Experience

There is a growing demand within industry for workers with expertise in human-computer interaction (HCI), who generally hold titles such as interface designer; usability researcher analyst; usability engineer; user experience specialist; or information architect. HCI specialists bridge the gap in organizations between groups who build the technologies and groups who use the technologies. The qualifications for these positions generally fall into the following categories:

  • Knowledge of human-computer interaction principles

  • Skills in collecting user requirements

  • Skills in developing prototypes, both low fidelity (e.g., paper) and high fidelity (e.g., html mock-up)

  • Skills in evaluation of the impact of technologies on humans

A student admitted to this graduate certificate must complete four courses:

Human-Computer Interaction
Prototyping Human-Computer Interactions
Human-Computer Interaction Evaluation
One course from the following:
Advanced Web and New Media Studies
Research Methods in Business and IS&T

Information System Project Management

Managing the development of large software systems is significantly different from managing construction or research projects. However, some of the tools developed for traditional project management continue to have value and can be adapted to development of software.

This certificate aims to equip students with a set of tools that will allow them to achieve Project Management Institute (PMI) standards in the project management area to successfully manage resources, and to analyze, evaluate and improve complex projects.

A student admitted to this graduate certificate must complete four courses:

Advanced Information Systems Project Management
Project Management
Case Studies in Project Management
Global Project Management

Mobile Business and Technology

Interest in the use of mobile technology among organizations has seen a strong, upward trend over the past few years. The proliferation of smart phone and tablet devices has presented organizations with new challenges creating and developing a coherent strategy associated with this new innovation. In order to create this strategy, organizations will need an understanding of the mobile industry in general and specific technologies supporting the trend. People capable of creating and maintaining mobile technology strategies are needed.

This certificate is designed to cover the mobile industry as well as the technologies, devices, operating systems, user interface design, and tools of mobile applications. The focus will be on the mobile industry and technologies that allow an organization to make decisions in this dynamic domain.

A student admitted to this graduate certificate must complete four courses:

Mobile Technology for Business
Enterprise and Mobile Application Development
Two courses from the following list:
Performance Dashboard, Scorecard and Data Visualization
Supply Chain Management Systems in an ERP Environment
Advanced Customer Relationship Management in ERP Environment
Advanced Web Development
Prototyping Human-Computer Interactions

IS&T 5000 Special Problems (IND 0.0-6.0)

Problems or readings on specific subjects or projects in the department. Consent of instructor required.

IS&T 5001 Special Topics (LEC 0.0-6.0)

This is designed to give the department an opportunity to test a new course. Variable title.

IS&T 5040 Oral Examination (IND 0.0)

After completion of all other program requirements, oral examinations for on-campus M.S./Ph.D. students may be processed during intersession. Off-campus M.S. students must be enrolled in oral examination and must have paid an oral examination fee at the time of the defense/comprehensive examination (oral/ written). All other students must enroll for credit commensurate with uses made of facilities and/or faculties. In no case shall this be for less than three (3) semester hours for resident students.

IS&T 5099 Research (IND 0.0-15)

Investigations of an advanced nature leading to the preparation of a thesis or dissertation. Consent of instructor required.

IS&T 5168 Law and Ethics in E-Commerce (LEC 3.0)

Provides the ethical framework to analyze the ethical, legal, and social issues that arise for citizens and computer professionals regarding the computerization of society. Topics include: free speech, privacy, intellectual property, product liability, and professional responsibility. (Co-listed with Philos 4368).

IS&T 5251 Technological Innovation Management and Leadership (LEC 3.0)

The course focuses on the knowledge and skills necessary for the development and implementation of effective strategies for the management of technology-based organizations. This involves: developing a general management perspective on technology and innovation, examining the problems of new product development, identifying distinctive technological competencies, licensing and marketing technologies, assessing the organizational and industrial context of technology. Prerequisite: Senior or Graduate Standing.

IS&T 5420 Business Analytics and Data Science (LEC 3.0)

Analysis of large business data sets via statistical summaries, cross-tabulation, correlation, and variance matrices. Techniques in model selection, prediction, and validation utilizing general linear and logistic regression, Bayesian methods, clustering, and visualization. Extensive programming in R is expected. Prerequisites: Calculus, Statistics, and Programming knowledge.

IS&T 5652 Advanced Web Development (LEC 3.0)

Advanced Web development techniques to provide dynamic interaction; methods for extracting and delivering dynamic information to/from Web servers - a hands-on approach. Emphasis on interaction with servers; mobile software development; processing of graphics and web video. Project work is required. Prerequisites: IS&T 1551 and IS&T 4654.

IS&T 5885 Human-Computer Interaction (LEC 3.0)

Introduction to the field of Human-Computer Interaction (HCI). Students examine issues and challenges related to the interaction between people and technology. The class explores the social and cognitive characteristics of people who use information systems. Students learn techniques for understanding user needs, interface prototyping & interface evaluation.

IS&T 5886 Prototyping Human-Computer Interactions (LAB 1.5 and LEC 1.5)

This course explores novel HCI and UX technologies as well as methods and tools for creating system prototypes, including best practices and guidelines for optimal user experiences. Example concepts include mobile applications, behavioral monitoring, gamification, natural user interfaces, haptics, and computers as social actors. Prerequisite: Preceded or accompanied by IS&T 5885.

IS&T 5887 Human-Computer Interaction Evaluation (LAB 1.5 and LEC 1.5)

This course covers research and analysis methods and tools for evaluation of the impact of information technology systems on humans and organizations. The focus will be on practical evaluation with the goal of providing recommendations for improving system functionality and usability. Prerequisite: Preceded or accompanied by IS&T 5885.

IS&T 6000 Special Problems (IND 0.0-6.0)

Problems or readings on specific subjects or projects in the department. Consent of instructor required.

IS&T 6001 Special Topics (LEC 0.0-6.0)

This is designed to give the department an opportunity to test a new course. Variable title.

IS&T 6050 Continuous Registration (LEC 1.0)

Doctoral candidates who have completed all requirements for the degree except the dissertation, and are away from the campus must continue to enroll for at least one hour of credit each registration period until the degree is completed. Failure to do so may invalidate the candidacy. Billing will be automatic as will registration upon payment.

IS&T 6099 Research (IND 0.0-15)

Investigations of an advanced nature leading to the preparation of a thesis or dissertation. Consent of instructor required.

IS&T 6261 Advanced Information Systems Project Management (LEC 3.0)

Project management principles, first from a general perspective, and then focused specifically on information system application development are explored. Topics include requirements analysis, project scheduling, risk management, quality assurance, testing, and team coordination. Report writing and research literature searches are required. Prerequisites: IS&T MS Entrance requirements, with strong programming knowledge.

IS&T 6335 Mobile Technology for Business (LEC 3.0)

Overview of mobile technology use in business environments. Topics include: mobile industry; mobile network and wireless standards; mobile devices; mobile web design and app development; social and user experience issues; mobile marketing and commerce. Project required. Prerequisites: IS&T 3333 or equivalent.

IS&T 6336 Foundations of Internet Computing (LEC 3.0)

The foundations of Internet Computing include computer networks and Web sites. Networks are covered thoroughly and research directions for networking and information security are discussed. Web site design and research findings about site usability considerations are examined. Prerequisite: IS&T MS entrance requirements, including solid programming knowledge.

IS&T 6443 Information Retrieval and Analysis (LEC 3.0)

Covers the applications and theoretical foundations of organizing and analyzing information of textual resources. Topics include information storage and retrieval systems, web search engines, text mining, collaborative filtering, recommender systems. Students will also learn the techniques with the use of interactive tools such as SAS. Prerequisite: ERP 5410 or statistics knowledge.

IS&T 6444 Essentials of Data Warehouses (LEC 3.0)

This course presents the topic of data warehouses and the value to the organization. It takes the student from the database platform to structuring a data warehouse environment. Focus is placed on simplicity and addressing the user community needs. Prerequisite: IS&T 3423 or equivalent relational database experience. (Co-listed with ERP 6444).

IS&T 6445 Database Marketing (LEC 3.0)

Intro to methods and concepts used in database marketing: 1) predictive modeling techniques (e.g., regression, decision trees, cluster analysis) and 2) standard processes for mapping business objectives to data mining goals to produce a deployable marketing model. Metrics like lifetime value of a customer and ROI will be covered. Several application areas covered. Prerequisite: Statistics understanding, programming understanding, familiarity with spreadsheets.

IS&T 6448 Building the Data Warehouse (LEC 3.0)

Data modeling and processes needed to populate a data warehouse; tradeoffs among several models and tools; technical issues that are faced, such as security, schemas, Web access, other reporting techniques. Prerequisite: IS&T 6444.

IS&T 6450 Information Visualization (LEC 3.0)

Topics/activities include: the visualization development framework, traditional presentations of data, human perception and aesthetics, colorspace theory, visualization algorithms and software, case studies of modern topology, research into visualization algorithms and implementations in R. Students will produce significant programs and visualizations. Prerequisites: Statistics, Calculus, and Programming Knowledge.

IS&T 6641 Advanced Electronic and Mobile Commerce (LEC 3.0)

Fundamental concepts of management and application to IT and support of commerce. Examines the use of IT in business processes and the management issues of integrating IT into organization processes to gain a competitive advantage. Includes a major end-of-semester project. Prerequisites: Knowledge of management information systems.

IS&T 6654 Advanced Web and Digital Media Development (LEC 3.0)

This course covers advanced techniques and tools for the design and development of web-based media, including text, graphics, animation, audio, and video. This course is an advanced version of Web and Digital Media Development, with additional assignments.

IS&T 6680 Advanced Web and New Media Studies (LEC 3.0)

The course covers web culture, including topics such as social media; citizen journalism, crowd intelligence, privacy, and copyright. This course is an advanced version of Intro to Web Studies, with additional assignments.

IS&T 6887 Research Methods in Business and IS&T (LEC 3.0)

This course covers quantitative and qualitative research methods for exploring the interaction between people and information technologies. The course covers techniques and tools for carrying out literature reviews, forming research goals, designing research, conducting data analyses; and preparing manuscripts and live presentations. (Co-listed BUS 6887).

Graduate Faculty members are listed under the specific discipline most closely allied with their graduate faculty status which may not necessarily reflect the department in which current appointment is held.

Carla Pauline Bates, Assistant Teaching Professor
MASTER Missouri S&T
Learning styles, learning technologies.

Randy Lawrence Canis, Adjunct Professor
JD University of Missouri-Columbia
Privacy and information security law, patent law, intellectual property for computer scientist, legal environment for engineers.

Yu Hsien Chiu, Associate Teaching Professor
MASTER University of Wisconsin-Milwaukee
Enterprise resource planning, accounting information systems.

Craig C Claybaugh, Associate Professor
PHD University of Wisconsin-Milwaukee
Enterprise resource planning, information technology vendor-client relationships, online trust, social networking.

Cassandra Carlene Elrod, Associate Professor
PHD University of Missouri-Rolla
Marketing in higher education, operations management, supply chain management, continuous improvement, project management, quality, and lean enterprise.

Li-Li Eng, Associate Professor
PHD University of Michigan Ann Arbor
Financial and managerial accounting, international accounting.

Barry B Flachsbart, Professor
PHD Stanford University
Large databases, manufacturing information systems, information systems project management, team building and leadership.

Nobuyuki Fukawa, Associate Professor
PHD Louisiana State University
Consumer behavior, marketing research, marketing strategy.

Richard H Hall, Professor
PHD Texas Christian University
Human-computer interaction with a focus on learning technologies.

Michael Gene Hilgers, Professor
PHD Brown University
Modeling and simulation, leaning technologies, and human-computer interaction.

Bih-Ru Lea, Associate Professor
PHD Clemson University
Enterprise resource planning, performance dashboards, accounting information systems, data visualization, business process integration, and supply chain management.

Chris J Merz, Adjunct Instructor
PHD University of California-Irvine
Utilization of statistics and databases in marketing activities

Fui Hoon Nah, Professor
PHD University of British Columbia
Management information systems, E-commerce, mobile commerce, human-computer interaction.

Nicholas Oswald, Adjunct Instructor
MASTER Missouri University of Science & Technology
Human-computer interaction, implementing information systems, management information system, system analysis and design.

Eun Soo Park, Associate Professor
PHD Northwestern University

Keng Leng Siau, Professor
PHD University of British Columbia
Design science, virtual world and 3D web electronic, mobile, and ubiquitous business, business intelligence/analytics.

Nathan W Twyman, Assistant Professor
PHD University of Arizona
Deception detection, human-computer interaction, human risk assessment, auditing, security, and forensic systems.

Wen-Bin Yu, Associate Professor
PHD University of Louisville
Business intelligence, text mining, data mining, demand forecasting, simulation, and agent bases systems.

Hongxian Zhang, Assistant Professor
PHD University of Texas at San Antonio
Corporate finance, investments, public pension funds.

Superscripts 1, 2, 3, 4, 5, and 6 in the faculty listing refer to the following common footnotes:
1 Registered Professional Engineer
2 Registered Geologist
3 Certified Health Physicist
4 Registered Architect
5 Board Certified, American Academy of Environmental Engineers
6 LEED AP Certified

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